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Write everything down in detail
Everything should be record on paper or in an electronic document. If negotiations are conduct verbally, all agreements should still be to write written down. This way, both the customer and the contractor can always return to the TOR: re-examine, draw conclusions, and even make changes.
It is optimal to use two files:
- General. This is where telegram number database users, developers, and customers throw in their thoughts on the project. These are just to write recommendations, not requirements. But exchanging ideas helps find the best solution;
- Project. The technical specifications and indicators for a call center to work perfectly project map are placed here. All stages of development are tracked here. Performers mark the completion, and managers check the assignment and prepare reports.
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Show current project status
Before writing the technical task, you need to zn business directory discuss the current functionality. How everything works, pros and cons, user complaints, personal impressions, the general concept, important nuances. Why do this? To find a common language and express your point of view. During the discussion, specific tasks will be born. The developer will find out what the customer wants. The project will develop in the right direction.
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Tell me what needs to be change
This is the most important point. The to write quality of the future project depends on it. All the details on upgrading or creating a product are written down here. It is important to remember one simple thing: developers are not psychics – they cannot read minds. Even some things that are obvious at first glance need to be described.
For example, if you want more blue in the style, you need to specify this. Or that when you hover over a button, it should be highlighted. Or that you can’t use dots in headings and subheadings. Every little thing should be spelled out. Otherwise, the performer will implement the function at his own discretion. His vision may not coincide with the customer’s opinion.
It is better to break the project down into points and sub-points. And in each of them, disclose the corresponding tasks for the text, functionality, design, usability, etc. Only a clear technical task guarantees the desired result.
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Describe how everything should work
. For the developer, this point is a guide to action, and for the customer, it is a text or graphic layout of the product.
Example of technical specifications and implementation
Let’s look at an example of improving one function. Let’s take an online school with a personal account. The task: we need to make it so that the user can see the course in the personal account before paying.