A guest blog by Krish Ramineni (Co-founder & CEO of Fireflies.ai)
44% of salespeople give up after the first follow-up. To put that in perspective, 80% of successful deals require at least five follow-ups and multiple calls to close.
I like to say that the fortune is in the follow-up… literally. Of the million things salespeople have to deal with, following up is a critical part of their job. You’re hopping from call to call , talking to new prospects, filling out your CRM, and trying to stay on top of new leads . Inevitably, deals and follow-ups fall through the cracks. Here are five ways to master following up malaysia whatsapp number data after every sales call and close more deals.
1. Set the right expectations for follow-up during the sales conversation
At the end of every sales call , ask your prospects what they think the best next steps are. Use this question to gauge their interest, then suggest your own actions.
Of the thousands of calls Fireflies analyzes each month, we found that top reps spend about seven minutes clarifying next steps. We also found that over 80% of calls drag on, and allocating just enough time to next steps sets you up for the next interaction.
In the next steps, indicate how you plan to contact him again. If the goal is to set up another meeting, try to have him open his calendar in front of you and confirm a time before the end of the call.
2. Don’t forget to send an email before and after the sales meeting
Your calendar is full of how ai is helping video marketers move with the pace of culture appointments. This is a good sign, but many of these calls will not happen because the prospect will be busy and forget. It is important to send reminders at least 24 hours before an appointment and within 24 hours afterward.
At Fireflies, we’ve seen a 16% increase fb users in leads that have responded to these time-sensitive emails. Ultimately, you’re asking prospects to invest their time with you. It’s our responsibility to keep them in the loop.
It also helps build momentum, because the worst feeling is waiting for a sales call and having no one join the meeting. Fireflies logs dozens of calls each week for reps. We analyzed that 1 in 13 calls resulted in someone waiting on the conference line but ending the meeting early because no one showed up . This hurts a rep’s confidence, so don’t forget to send that little nudge. It’ll be worth the time you put into it.