Artificial Intelligence (AI) is the new electricity of the business world, powering innovation and growth across industries.
The marketing department is no exception, as AI can help automate routine tasks, optimize campaigns, drive personalization, help people make data-driven decisions, and predict customer behavior.
That’s why 60% of CMOs have implemented AI-driven initiatives in their marketing strategies according to our ‘2024 Global Digital Skills & Training Report: Insights from Corporate Leaders’ report. CMOs also believe that AI will have a ‘big impact’ on productivity (50%), efficiency (45%), and innovation (38%).
There’s no doubt that AI is having an impact on digital marketing. It’s changing the way marketers work, gather information, get insights, and craft campaigns, but more importantly it’s having an impact on marketing strategy.
In this blog we’ll explore these questions:
What is an AI digital marketing strategy?
What AI digital marketing tools should you use?
How can you create an AI digital marketing strategy?
How can you use AI to implement a digital marketing strategy?
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What is an AI uk phone number lead digital marketing strategy?
While many companies are embracing AI, it’s about a lot more than simply using AI tools to manage repetitive tasks or generate marketing content.
To get the most from the technology, organizations require a strategy that can help them leverage AI to enhance marketing efforts, optimize campaigns, and improve customer engagement.
“AI and machine learning offer brands and marketers an opportunity to improve efficiency and improve effectiveness of their marketing. Those efficiency and effectiveness gains can be either applied to their internal function, things that their staff or team does that customers never see, or to external things that are customer facing,” said Jim Lecinski, Clinical Associate Professor of Marketing at Kellogg School of Marketing, Northwestern University in a DMI podcast.
That means that rather than using AI for narrow tasks such as programmatic advertising or content generation, marketing teams should think about how to gain AI skills and know-how so they can use AI across the entire customer journey.
And that’s why an AI strategy is important because it provides marketers with a guide to leverage the technology in a way that helps deliver on KPIs and realize business objectives.
” 37% of businesses don’t have an AI strategy while 54% of marketers believe the level of AI skills on their team is low ”
– DMI Member Survey 2024
What AI digital marketing tools should you use?
One of the best things about AI is that it can be used for a range of marketing tasks.
According to our recent corporate report, the top five benefits of integrating AI into marketing are
Automation of routine tasks (68%)
Improved customer experience (46%)
Improved targeting and segmentation (45%)
Enhanced personalization (44%)
Predictive analysis (39%)
The good news for marketers is that there are many tools to help streamline and optimize these tasks (along with many others including AI for copywriting).
12 ways marketers can use ChatGPT
AI tools to automate routine tasks
Obviously the type of AI tool you use will depend on the task at hand. Luckily a lot of commonly used platforms already use AI integration.
MailChimp automates email marketing campaigns and enables segmentation, and A/B testing.
Google Ads uses AI for automated ad bidding, targeting, and budget optimization to improve ad performance.
HubSpot is a CRM tool that can automate email marketing and lead management to help streamline customer outreach and engagement.
Drift is an AI-powered chatbot for customer support and lead nurturing that automates real-time communication with website visitors.
Canva offers AI-powered design features for creating visual content such as social media posts, ads, and presentations. Zapier connects apps and automates workflows across platforms to handle routine tasks like data entry and lead generation
AI tools to improve customer experience
Customer experience bz lists has never been so important because consumers have high expectations of their online experience.
AI tools can help to streamline that experience and ensure prospects and customers keep coming back.
Here are some of the best examples
Zendesk is a customer service platform that provides chatbots, ticketing systems, and automated konstriksyon baraj ka gen responses to improve support efficiency.
Intercom is an AI-powered customer messaging tool that automates support, onboarding, and customer engagement using chatbots and targeted messaging.
Kissmetrics uses AI to analyze customer data to gain insights on behavior and brand interactions.
Zoho Desk is an AI customer support solution that integrates communication from channels including phone, email, live chat, and social media into one interface.
AI tools for targeting and segmentation
Along with wanting a great experien
